The No-Nonsense Guide to Running a Profitable, Procedure-Driven Shop
If you’re tired of writing estimates that get picked apart by adjusters, fighting for every line item, and feeling like the insurance company is running your business—this book is for you.
The Auto Body Playbook is a straight-shooting, tactical guide built for body shop owners who are ready to lead with process, not permission. It’s packed with real-world strategies, proven documentation techniques, and the kind of no-BS advice you won’t find in DRP playbooks or insurer “guidelines.”
Inside, you’ll learn how to:
Write complete repair documentation based on OEM standards
Identify and defend non-included procedures that drive profitability
Push back on insurer short-pays with confidence and clarity
Build systems that protect your shop, your techs, and your customers
Train your estimators to stop writing for approval—and start writing for accuracy
Elevate your shop from order-taker to repair authority
Whether you're running an independent shop or looking to break free from the DRP hamster wheel, this playbook gives you the tools to lead from the front, document like a pro, and get paid what the job is worth.
Read it. Apply it. Own the repair.