“Taking Back the Keys: Why Repair Shops Must Lead the Repair, Not the Insurance Companies” is a powerful and eye-opening presentation designed to empower collision repair professionals to reclaim control of the repair process.
Created by Nexus Claim Services LLC, this presentation challenges the industry’s growing reliance on insurer directives and outlines why repairers—not insurance companies—must lead the way when it comes to safe, ethical, and OEM-compliant repairs.
Throughout the presentation, attendees will explore:
The current collision repair landscape and insurer influence
The legal and ethical role of the repair professional
Common insurance short-pay tactics—and how to respond
The importance of OEM procedures and liability protection
Tools, documentation, and training needed to stand firm
How to educate customers and build a culture of compliance
The session closes with a powerful call to action: for repair shops to take back the keys—both literally and figuratively—and lead with confidence, professionalism, and integrity.
Perfect for shop owners, estimators, technicians, and collision repair leaders, this presentation is a must-see for anyone ready to elevate their business, protect their customers, and do the job right.
Taking Back The Keys Presentation
This Zip File contains a Power Point and Video version of the Taking Back The Keys Presentation. One purchase gives you bother versions allowing you to put on a Power Point Presentation or to have select staff watch the educational tutorial on how repair shops must lead the repair and not allow the insurance company to control the repair process. This presentation is design to give a different perspective on the repair process and who should, and need to be in control of the repairs.