Give Your Front Desk the Ammo They Need to Shut Down Insurance Nonsense—Fast.
The Hard Truths Script Pack is a no-fluff, professionally written set of 10 high-impact customer-facing scripts designed specifically for independent auto body shops. These aren’t polite talking points—they’re bold, clear, and built to educate your customers, set expectations, and dismantle insurance company manipulation before it derails the repair.
Inside, your staff will find:
✅ Scripts for handling short-pay objections
✅ Talking points to explain why your shop doesn’t cut corners
✅ Powerful rebuttals for “preferred shop” pressure
✅ Language that flips the power back to you, the repair expert
Whether you're dealing with photo claims, diminished value questions, or customers misled by insurer tactics, this packet helps your team confidently lead the repair and protect your bottom line.
Bonus: Available in English and Spanish, plus ready-to-use handouts for internal training.