Auto Body Short Pay Notice
This document informs customers that their insurance company may not cover all necessary repair costs, resulting in a short pay—a remaining balance the customer may need to pay out of pocket. It explains Direct Repair Program (DRP) agreements between some insurance companies and body shops, clarifying that these agreements do not guarantee higher-quality repairs. It also highlights that our shop’s rates reflect advanced technician training and state-of-the-art equipment to ensure the vehicle is restored to pre-accident condition with safety as the top priority. Customers acknowledge their responsibility for any uncovered costs by signing the form.