Do You Know What an Automotive Public Adjuster Does – And Why It Matters for Your Customers?

When a vehicle is involved in an accident, hailstorm, or other covered loss, the insurance company’s adjuster typically steps in to assess the damage and issue a settlement. But what many don’t realize is this: that adjuster works for the insurance company – not the vehicle owner.

That’s where an automotive public adjuster comes in – a licensed advocate who works exclusively for the customer, not the insurer. At Nexus Claim Services, we are proud to be a licensed public adjusting firm that ensures your customers receive the full and fair compensation they’re entitled to.

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What Does an Automotive Public Adjuster Do?

An automotive public adjuster evaluates vehicle damage, loss of use, diminished value, and total loss claims on behalf of the policyholder. We interpret the policy, negotiate with the insurance company, and document every aspect of the loss — often uncovering benefits or reimbursements the insurer may not offer upfront.

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Advantages for Your Customers

1. Maximize Claim Value

Public adjusters understand how to evaluate every component of the claim — including OEM procedures, frame damage, ADAS calibrations, and diminished value. We ensure that nothing is missed or undervalued.

2. Minimize Stress & Delays

Customers are often overwhelmed by the insurance process. We step in to handle the documentation, negotiation, and follow-up — giving peace of mind and saving time.

3. Level the Playing Field

Insurers have professionals representing their interests. Customers should too. A licensed public adjuster gives them a voice and levels the playing field.

4. Total Loss & Diminished Value Expertise

Was your customer given a low total loss offer or denied diminished value? We specialize in fighting for accurate vehicle valuations and recovery of post-repair loss in market value.

5. No Upfront Cost to the Customer

Public adjusters are typically paid a small percentage of the claim settlement. That means there’s no out-of-pocket cost unless we recover additional funds.

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How This Helps Your Auto Body Shop

When customers are better compensated, they’re more likely to authorize the complete repairs you recommend. Shops also benefit from reduced pushback from insurers and fewer delays due to disputes. Public adjusters support proper repair procedures — not cost-cutting measures.

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Nexus Claim Services, LLC

Licensed Public Adjuster – Texas & Beyond

Contact: Mitch Buhr

Phone: (254) 441-7826

Email: mitch@nexus-claims.com

Website: www.nexus-claims.com

Let’s work together to protect vehicle owners and support proper repairs.

Before your customer accepts the insurance company’s offer — have them contact Nexus Claim Services.